Why oh why do I get so stressed out just saying the word
Medi-cal? Well let me tell you why... I had an appointment at 7am this morning so I end up waking up at 5:30am and can't seem to get back to sleep. Gavin is still sound asleep so I creep around and get ready. I end up arriving at the County Services Office just before 6:30am and wait around in my car for about 15 minutes before realizing that people are starting to form a line in front of the place. The security guard opens the doors not too long after that and has us all go through a metal detector and show her our bags. We form another line and wait about 10 minutes for someone to start checking us in for our appointments. I am the third or fourth person in line.. not bad for arriving a half an hour early.
Then the real waiting begins... more and more families start showing up and the seats start filling up around me. I start watching the children's movie they have playing since it's the only thing to look at while I wait (The Fox and The Hound). When I checked in the woman at the front desk had given me a small packet to fill out and had told me to hold onto it when I was done and wait for my name to be called. I filled it out and waited. It wasn't until after 7:35 that the first few people were called, but I wasn't one of them (strange how we all had 7am appointments). The time continued to tick away, as my stress level rose up and up. I knew my husband was dealing with Gavin and would start to wonder where I was within the hour. As 8am rolled around I decided to double check at the front desk why my 7am appointment still hadn't been called. Now a man is at the desk and shuffles through some papers, "Oh, you weren't marked off that you were here." I was like
WTF?! So I had been waiting an hour because no one knew I was there!?
Right after he types my name into the computer my name gets called. I run to the door and the worker right away asks why I am an hour late. I tell her I was waiting there since 6:30 this morning and that someone had screwed up and not checked me in. She accepts my apology and goes to her computer. Well, wouldn't you know her computer won't start up. She swears it was just working and starts to reboot it and unplug it, etc etc.. then calls someone in to try and fix why it won't show a screen. At this point I am so upset. Finally after 10 minutes she decides we need to switch rooms and find a computer that works. THANK GOD!
Now comes the paperwork. I tried to be prepared as best as I could and pull out all the IDs and pay roll, and medical paper work before she even asks for it. Then she ask for me, my husband, and Gavin's birth certificates, Social Security Cards, my Marriage Certificate, and my husbands CA ID. I was like WHAT? I am just trying to get insurance to cover my pregnancy, nothing else. Not only this but Gavin was born on
Medi-Cal and I know that they had all this paper work on file from just less than two years ago. She even showed that I was on
Medi-Cal back in 2007 on her computer! I tell her I didn't bring all our birth certificates or ID cards because I thought it was just for me, and that I had already done this just a year ago. She basically says, "I told you on the phone to bring EVERYTHING. Also I don't have your old file here, but if I find it then I can double check what you have... BUT until then I need to see ALL your paperwork." Immediately she pulls out the dreaded pink form and starts to list off all the things I didn't bring with me, and tells me she can't process or start my file until she receives these items... AND I only have 10 days to get them to her. On top of that she wants my husbands last pay stub, which of course I don't have yet, and PROOF OF PREGNANCY! I mean I am obviously showing as I waddled by ass in there, but she has to have a letter from my Dr. saying that I am pregnant? I am so frustrated by the end of our hour long process that as soon as I get to my car I start crying. I end up getting home by 9:30 (3 HOURS LATER!), and get to deal with my husband who is wondering where the hell I have been for so long. He doesn't like that he had to get up at 6:30am and take care of our son all morning..although after he heard the crap I went through he apologized.
Oh another random thing that upset me was before I had my appointment I was sitting watching other people going through the security check point. I noticed the security guard let a pregnant woman go around the x-ray machine and warned her not to go through it. I immediately think, what the hell? She made me go through the machine, is it something that can hurt the baby? I should have said something, but at the time I just sat there and quietly and just let it go.
Am I over reacting? I know in the end it's just their job (even though my entire family was born in San Diego, and I know they can easily see from my past file all the papers she's requiring), but it really stressed me out. My husband thinks I should complain but I wouldn't even know who to complain to. I just hope I can get all the required papers mailed ASAP and get the ball rolling.